Shipping & Returns

Shipping Charges (Within Australia)

Shipping is calculated based on the value of your order. The current rates are:

 

Standard Postage 

$10 postage for orders less than $50

FREE postage for orders over $50

 

 

Express Postage

$15 express postage for all orders 

 

Shipping Charges (Outside Australia)

$35 postage for orders less than $50

$25 postage for orders between $50 - $100

$15 postage for orders over $100 

 

Dispatch times

Orders received before 1pm AEST are typically shipped the same day via Australia Post. When your order is ready to be shipped, we will send you a notification email that will include tracking information. If we expect any delays, we will notify you as soon as possible via phone or email.

 

What if there will be nobody home?

When checking out, please make a note in the comments section that you wish to leave the package on the front door or a suitable location. We cannot accept liability for lost or misplaced packages in this situation.

 

How long will it take for my package to arrive?

Estimated delivery times from the date the order is placed.

 Region Estimated Delivery Time
New South Wales, South Australia, Victoria, Queensland 2 - 4 business days
Tasmania, Northern Territory, Western Australia 5 - 6 business days

 

 

AUSTRALIAN RETURNS

We accept returns up to 10 days from the date the order was placed as long as the items are in their original, unopened condition. Refunds will be processed once the goods have been returned, less any postage paid. For orders sent with free shipping, a postage charge of $10 will apply.

Blended Vitality will reimburse or replace items that have either been sent incorrectly or arrive damaged at our cost.

Refunds can only be made on the same credit card used for the order and will only be made after the returned products have been received.

Please contact us at accounts@blendedvitality.com for any returns questions.

 

INTERNATIONAL SHIPPING

All applicable customs charges, taxed and duties are the sole responsibility of the customer. Please note customs policies vary widely from country to country and we recommend you contact your local customs office for further information.

International shipments may be subject to cross-border inspections by customs authorities.

We are required to mark the value of the order on the outside of the packaging. This is the value of the order in Australian Dollars. We cannot mark any packages as “Gift”. For more information on customs and duties charges, please contact your local customs office.

Delivery times are typically 7-20 business days from the order date. For a more accurate delivery date, please contact us at accounts@blendedvitality.com.

CURRENCY

The website allows for prices to be displayed in different currencies. This is powered by xe.com and is a live exchange rate. Please note that all orders will be transacted in Australian Dollars.

 

Subscribe